I would like to take this opportunity to thank you and your colleagues for the excellent service you have provided me.
Recently finding myself permanently in a wheelchair, the prompt conversion and delivery before Christmas of my WAV was the best possible present I could’ve wished for.
The freedom it has afforded me has meant that for the first time since March 2020, I’ve had the opportunity to leave the surroundings of my village and venture further afield.
You made the whole process so easy for me from the initial contact I made with you, the demonstration you provided, the placing of the order, your sourcing of the vehicle, the speedy conversion and ultimate delivery.
Thank you again for everything you have done for me, and I wish you all a fruitful and prosperous 2021.
I couldn’t be anymore happier with my new car! That’s all thanks to Brian and the team. After having a bad time with my previous vehicle and continuous issues, I was left with having no choice but to cancel the lease and order a new car. So I was recommended to speak to Brian at Alfred Bekker, and he has been nothing but helpful from day one. I ordered the car in February and, unfortunately, lockdown happened and I was left to wait in limbo for the vehicle which has taken 8 months to arrive.
I have had the best service I’ve ever had in the six years of being a Motability customer, and can’t thank the team enough for their continuous communication, updates, and help.
So thank you again, Brian. I am absolutely over the moon, and Cameron loves his new car!
We want you to know that we are very pleased with the quality and service provided by Alfred Bekker.
Brian was our main contact who took very good care of us. He went out of his way to make sure we got the car that best suited our needs. Throughout the pandemic, Julia kept us informed on the progress and problems that the pandemic was causing.
Alfred Bekker has consistently made the effort to assist and help us with advice with the selection and adaption of our vehicle.
We now have the vehicle that meets our needs perfectly. Keep up the good work it is very much appreciated.
PS Brian enjoys his coffee and ginger biscuits! 🙂
We contacted you because you were recommended by the swivel seat manufacturer as their local installer. The swivel seat you installed is great – it has solved our problem regarding access to the car. We had excellent service from beginning to end – very helpful advice, very good care and attention to detail throughout the purchasing process. Thank you, particularly to Charlotte.
When I ordered my Motability car from Wilsons in Scunthorpe, Alfred Bekker were nominated to supply a lightweight wheelchair to go with it. The service I received was first class. Charlotte was brilliant – she rang me within a couple of hours of the order being placed and explained everything to me.
When I needed hand controls on my latest car, I came back to you because you fitted them on my last car and they were great! The service I received was very efficient and your staff were professional and friendly. Your hand controls are a great product – “it does what it says on the tin.” Perfect – will recommend to others.
We met your representative at Stoneacre Ford’s Motability event, and chose your firm to fit a hoist for us because your Sales Assistant (Charlotte) knew her business and knew what she was talking about. She was very helpful and polite at all times, always put her customers first and made the choice less stressful. We would give your company a 5 Star rating.
I have used Alfred Bekker many times and always been delighted with the quality of their advice, service, and products. That’s why I return time and time again.
We found out about your company through Becky at Mini Cooper York who referred us to you. Our experience has been first class. Charlotte was very instructive and helpful – you’ve done a first class job. Many thanks.
I have been using Alfred Bekker for years. They have very friendly and knowledgeable staff. They supply quality hand controls and they fit them very well.
I’d previously purchased an electric wheelchair from you and I was confident, from the level of service on that occasion, to purchase a vehicle from you in your showroom, with your knowledge and expertise. I found the service to be very professional, polite, and friendly. You found the perfect vehicle for us and went “that extra mile” to ensure satisfaction.
I would like to say that I have had a brilliant service from you all. From the lady I first spoke to, and then the fitting of my adaptations for my Mokka. Alfred Bekker has always provided me with a brilliant service ever since they fitted my first ever car! So it is with many thanks to all involved!
Thank you for all your help. A lady I know mentioned your company to me as I was looking for a company locally, the lady gave me your website and I had a browse. I phoned up your company and the receptionist was very helpful. I spoke to Charlotte the next day and I came out to see your company.
I saw the Airride Powerchair and was very impressed with it. I asked a lot of questions about it and Charlotte was so kind and polite and answered all my questions with such clarity. The paperwork was sorted out very quickly and the Powerchair arrived within a week.
The service given was 100%, the powerchair is very sturdy and simple to use. I am a six foot three man and I find it brilliant.
Your help was so much appreciated. Thank you.
I am delighted with the push-pull adaptive controls fitted by your company and I have recommended Alfred Bekker to many of my fellow amputee patients at James Cook physiotherapist department.
I have recently been adapting my car for one-handed steering and was successful with products from your company. The team was also very helpful when I asked to return one product in exchange for another one as the first was not a great fit for me. I run a blog documenting life with my hand disability and have been writing a couple of articles about the processes I’ve been going through to adapt my car. I tried a few steering spinners and found the mushroom spinner from your range to be my preferred one, as well as the indicator extension. My main goal is to help other people in the same position as me because I didn’t have access to the Motability scheme and struggled finding advice.
I just wanted to write and say thank you for everything. Even in these trying times, all of your staff have gone above and beyond once again. When Robert’s WAV became too small for him I worried that we wouldn’t be able to get something suitable for him from you. My fears were soon put to rest after speaking to Brian. He and Josh came straight over with a couple of vehicles for us to look at. Nothing was too much trouble. Yesterday was delivery day. Josh (who’s a lovely addition to your team) turned up promptly and completed everything for us. Aside from Brian and Josh, I’d like to say thank you to Julia who was always at the end of the phone. You have a great team that as a company you should be very proud of. Once again many thanks.
We took our mobility WAV over four weeks ago we are very pleased with the performance of the car.
We would like to express our thanks to your team and, specifically, Brian McLaughlin who brought the demonstration car out and helped us no end with the choice of the vehicle which serves our needs both my wife in her wheelchair and the ease of the strapping. He explained all the features of the car, he was always respectful of our needs
Everyone we have spoken to has given 110% service. It has been a pleasure to find such helpful, reliable people and they are all a credit to your company.
You were initially recommended to us by Stratstone BMW in Hull and we looked you up online. When we visited, we found your staff to be very helpful, informative, patient, and thoughtful. We would not hesitate to use you again.
I initially found out about your company through Google before making my initial visit. When it came to my adaptations, I received excellent help over email from Charlotte, who was very approachable and knowledgeable. I’ve come back to you since for other products because of your amazingly lovely staff. The service was awesome when I had my adaptations fitted to my car, thanks to your thorough and helpful workshop team. Our latest experience with Alfred Bekker has also been excellent – we were given and shown many options before finally arriving at our chosen purchase. The staff knowledge was of tremendous value and we really appreciated the help as ever – specifically from Charlotte and Louise – thanks as always ladies!
Alfred Bekker supplied a wheelchair that I chose on the new scheme to go in my new Motability car – a scheme which I think is an excellent idea and long overdue.
The service couldn’t have been better – Charlotte was cheerful, polite, and knowledgeable about the wheelchair I eventually chose. I was assessed for the correct seat width, and the leg supports were altered multiple times until they were at the correct height for my needs. I liked the fact that Charlotte was happy to take her time with me and do things at my pace. I even got to choose the colour of the chair frame and fabrics.
I have visited Bekkers many times since 1996 for pedal extensions to my cars, and more recently for a boot strap to be fitted to make it easier for me to close my boot. I am also very happy with the seat modification you did shortly after that. I have always been very pleased with the service and help from all staff members, both in the office and workshop. I would recommend you to my friends.
My first contact with your company was many years ago, through Brian Page Adaptions (Pooley Green), then I found out more from your website. I was happy with the previous three installations, so stayed with you. My most recent adaptation installation was a positive experience from a technical point of view, but equally the kind and understanding Salesperson impressed me with her professionalism. Many thanks.
When I was diagnosed with my medical condition, I received help and guidance from Alfred Bekker personally. This gave me the chance to continue driving a car and maintain my independence. Alfred Bekker are an excellent firm to deal with, they provide a first class service and easy to use hand controls.
Following a poor experience with another adaptation company, we looked around for alternative organisations to supply our adaptations. As a consequence, we have now has four vehicles adapted by Alfred Bekker.
Recently you fitted a steering aid and a driving aid hand controls to my Suzuki Vitara.
They are an absolute godsend. When my feet are hurting too much to drive, the hand control push to brake, pull to accelerate, are just amazing. The steering aid helps so much when turning the steering wheel. The switch on top of the push-pull unit is very easy to use for the indicators, saving you taking your hand off the steering wheel to use the conventional one, thus staying in control of the car.
I would recommend anyone who has problems with their feet to consider getting a push-pull lever with indicator switch and a steering wheel aid. I am really pleased I got them fitted – I can now drive all the time.
I found out about Alfred Bekker and chose your company as we live in Bridlington and I had looked for a company nearby. I had visited you several times previously especially when I was looking to install an electric handbrake on our Smart Car. I chose the company because of its nearness and its reputation as I had not heard anything bad about the conversions, and we have visited Mobility shows several times, including the Motability one in Manchester earlier in the year.
The experience of getting the conversion was very good and comfortable as I remained in the showroom while the work was being done and I have to say that this conversion is the best I have had (and this is the third vehicle I have had converted). I lived in the south of England when those were done and so the conversions were done locally to where I was living. These controls are the lightest and most responsive of the three and I am very grateful to you for the installation.