The controls are fitted extremely well you could be forgiven for thinking they were a standard feature of the car. The resistance that Gary suggested for the accelerator action feels absolutely right. I would like to thank you for the amazing service you provided in such a short timeframe. Please thank Gary as well, he did a fantastic job. I have no hesitation at all in saying that this is the best conversion I have had in any car I have driven.B. Miller,
Thank you for your recent letter concerning my new vehicle, a Ford Grand Connect, with which I am thoroughly pleased. I look forward to seeing you when you carry out the familiarisation check in a few weeks’ time.
I would like to thank you and Julia for the efficient and professional manner in which you both dealt with the mobility process from start to finish.
It was important for me to be kept in the loop which Julia did in a friendly and helpful manner.
I have been a mobility client for nearly 30 years and I must say that from the prompt initial demonstration through to the delivery and the handover of the vehicle and everything in between, was very impressive and enjoyable.
Many thanks.Terry C,
A very big thank you for the delivery of our WAV which has already made mine and Pat's life easier. We love the vehicle. Since meeting you at the Motability show in Exeter we have been impressed by your firm. You took the time to assess Pat's needs and looked at the best options for her. Of all the companies that we met that day we came away from the show knowing that we wanted to work with Alfred Bekker. Also a thank you to Julia who has been a friendly voice at the end of the phone and helped choose the colour, which we love.C&P,
My wife and I visited the One Big Event at Peterborough the other week where we were looking for a WAV. There was a section displaying the various cars on offer and we took the opportunity to visit all of the companies that did conversions. We went to your stand and spoke to Brian with whom we were particularly impressed he showed us the vehicle and explained all of the vehicles features to us and was very attentive to our needs. Brian was the only exhibitor who spoke to both myself and my wife. The other exhibitors spoke directly to my wife and ignored me apart from wheeling me in and out of their vehicles. I can only assume this was because I was in a wheelchair, though given the nature of the show I was very surprised by their attitude.
Brian came to see us the following Tuesday with the car and we took it for a test drive and we then placed an order. We were very impressed with Brian’s level of service and professionalism, nothing was too much trouble and at no stage in the process did we feel hurried or pressured.
In this day and age people are very quick to complain and not quick enough to praise so we felt compelled to drop you a line to say thank you and let you know how impressed we were. If we come into contact with anyone else looking for a WAV we will most definitely recommend your company and give them Brian’s number.R, Customer